CC-Interactive
Make smart, real-time behavior and data-driven offers based on real time input Further your sales productivity and maximize your market share by improving quality as well as amount of time spent on each engagement and effective cross-selling/up-selling activities Increase
CC-Interactive
Make smart, real-time behavior and data-driven offers based on real time input Further your sales productivity and maximize your market share by improving quality as well as amount of time spent on each engagement and effective cross-selling/up-selling activities Increase
What we do
We are about operational improvement of Customer Interaction.
For the last 20 years, our company has been working in the field of Customer Experience management.
Through the use of a highly customizable suite of Customer Interaction Management modules, CC-Interactive is able to provide clients with the practical tools needed for attending to customers’ needs more accurately and with a higher chance of the customer-employee interaction being a success. The tools and the modules, together a flexible and highly innovative front-end solution, are the result of over 20 years of effort and tight cooperation with the BNP Paribas Group in Europe.
- 20 years of experience in the Customer Engagement field
- Over 10,000 users operating CCI system on a daily basis
- Leveraging expertise from one of the biggest banks in Europe
- Flexible and efficient delivery
- Continuous development and improvement.