Who We Are

The Customer Experience Optimization Company

 

We are about operational improvement of Customer Interaction.

For the last 10 years, our company has been working in the field of Customer Experience management.

Through the use of a highly customizable suite of Customer Interaction Management modules, CC-Interactive is able to provide clients with the practical tools needed for attending to customers’ needs more accurately and with a higher chance of the customer-employee interaction being a success. The tools and the modules, together a flexible and highly innovative front-end solution, are the result of over 10 years of effort and tight cooperation with the BNP Paribas Group in Europe.

Multichannel CRM

 

 

 

 

 

 

We are here to equip you and your team with the right set of digital tools for the delivery of the best Customer Experience there is – and we do it on time and on budget – we have a decade track record to prove it!

 

  • 10 years of experience in the Customer Engagement field
  • Over 10,000 users operating CCI system on a daily basis
  • Leveraging expertise from one of the biggest banks in Europe
  • Flexible and efficient delivery
  • Continuous development and improvement

Want to find out more about CC-Interactive Solutions? Please contact us!